1. Services
Christian Lehner Group provide services in respect of alternative investments and act as agents, working through a network of reputable third party merchants, traders and private individuals. We specialise in the buying, selling, storing and valuing of assets for investment purposes.
By placing an order for goods through an Asset Advisor or another member of our team, you agree to our terms and conditions, including the Privacy Policy, as set out below. These do not affect your statutory rights.

2. Reservation of Rights
We reserve the right to change, alter, adapt, add or remove provisions of these terms and conditions. If we do so we will post any such changes on our website immediately. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this agreement and the remainder of the provision in question will not be affected. We will not sell to or deal with any individual under the age of 18 years of age.

3. Orders
All Orders are an offer by you to purchase goods from us, in compliance with our terms and conditions, and an order will not form part of a contract until the customer has completed an order form. You are responsible for ensuring the accuracy of the details on this order form. The order has only been deemed to be accepted once this has been confirmed by e-mail, letter or telephone and the payment has cleared. We reserve the right to refuse any order without providing an explanation.

The purchaser may cancel the order at any time but no later than on the seventh working day after the invoice being issued (please refer to paragraph on ‘cancellation’). Unless otherwise agreed, all orders are in pounds sterling and price excludes VAT, duty, storage and other taxes or charges, which from time to time may apply.

4. Our Pricing
Each service is charged individually and will be clearly stated on the purchase order, which will be posted to you for your confirmation. It is up to the customer to ensure that these details are correct before signing and returning this to us.

We establish our own pricing structure, based on our own stock and stock that is available through our industry suppliers, at any given point in time. We therefore accept no liability for market fluctuations. We reserve the right to alter our prices at any given time, subject to availability. For the most up-to-date prices, please speak to one of our portfolio managers. Christian Lehner Group is a portfolio management service, not a retailer.

5. Payment
We accept payments by bank transfer only. By placing an order, you consent to payment being charged to your account. If a deposit is taken but full payment is not received by the agreed settlement date, we reserve the right to offer an alternative asset. If the price of asset increases before payment is received, then we reserve the right to request payment to meet this increase.

The customer warrants that all the details provided on the order form for the purpose of purchasing the goods are correct. Upon purchase, titles to the goods will pass to the buyer, once payment has been made in full. All goods shall remain the property of Christian Lehner Group until all monies are paid in full. We reserve the right to withhold delivery of any goods, should full payment not be made. Upon payment, we will either issue you with a proof or purchase form to your address and stock shall be transferred into the private account of your choice.

6. Goods
We will purchase the goods from the supplier upon receipt of the order form and no later than thirty days following a cleared payment. If the requested goods are not available, we reserve the right to offer you an alternative, although we will always endeavour to match your order exactly. In the unlikely event that we substitute a product for you, the buyer shall be entitled to return the goods for a full refund, providing this is within 7 working days of the delivery date and the provisions of these terms and conditions as to cancellation shall not apply in so far as they are incompatible with this clause.

7. Your Warranties to Us
In placing an order with us you warrant to us as follows:
You are over 18 and legally able to enter into an agreement with us and that the information you provide to us honest/accurate.

You have read and understand these terms and conditions and understand that they are contractual terms that govern our relationship.

You have exercised your own skill and judgement in deciding what (and at what price) to order and/or sell (and at what price).
You understand that the value of your investment can fall as well as rise.
You understand that no warranty is made by us as to likely profits, demand or quality.

8. Delivery
Upon purchase, goods will be delivered to the previously specified location, for storage. We will pay any freight, carriage, insurance and other costs of delivery from the supplier. Any dates quoted for delivery of the goods into bond are approximate only and Christian Lehner Group will not be held liable for any delay in the delivery of goods, however caused.

9. Storage
We will store the goods on your behalf at an agreed, specified location. Goods will be stored in a controlled environment suitable for storing commodities. All goods will be stored in your own named account, under the management of Christian Lehner Group, under a rotation number that will be provided to you on receipt of payment.

If an arrangement is made prior to purchase, you may choose to store your goods elsewhere. Christian Lehner Group will invoice you if you choose to move your goods elsewhere upon or after delivery of the Goods at the Bond or equivalent specified storage facility.

10. Agents
You appoint us to be your agents for the purpose of purchase, storage and sale of the Goods.

11. Sale of Assets
Offers given by our team may come with an underwritten guarantee and a buy back guarantee, which can only be signed by the company Director. The underwritten guarantee provides you with a set date of execution for your assets or a buy back for the full market value of your held assets less our commission at your discretion. The guarantee legally binds us; client and company together, into a binding agreement.

12. Limitation of Liability
We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to the customer for any loss, costs or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of this agreement by reason of any delay in performing, or any failure to perform, any of its obligations in relation to this agreement, if the delay or failure was due to any cause beyond our reasonable control.

13. Intellectual Property and Website
The copyright in the material contained in this website and any trademarks and brands included in that material belongs to Christian Lehner Group. You may not download or copy the content and other down-loadable items displayed on the website, except for personal non-commercial purposes. Copying or storing the contents of the website for other than personal use is expressly prohibited.
We will attempt to ensure that all information displayed on our website is correct; however, we will not be held responsible for any errors or omissions. We reserve the right to change, suspend or discontinue any aspect of the website without notice or liability.

14. Cancellation
By placing an order you accept that our mutual dealings are speculative and subject to the financial markets and therefore fall outside the distance selling regulations. Requests to cancel must be submitted by e-mail or post.

15. Queries and Complaints
Any query or complaint with us by you should be raised in writing at the first opportunity and we will endeavour to resolve it in a fair, amicable and timely manner. In the event that we cannot resolve the dispute between us then our dealings shall be subject to the exclusive jurisdiction of the Courts of England. In any dispute the law governing its resolution shall be that of the Courts of England and Wales.